Odds69's Privacy Policy — Our commitment to protecting your information

1 Introduction

Odds69 (odds69.pro) is a trusted online gaming platform serving players in Bangladesh. This Privacy Policy ("Policy") is designed to be fully transparent about how we collect, use, and protect our users' information.

By accessing or using odds69.pro, you are considered to have accepted this Privacy Policy. If you do not agree with this Policy, please refrain from using the platform. We are always committed to treating your privacy with the utmost respect.

2 What information we collect

We collect various types of information when you register and use the odds69 platform. This information is essential for delivering our services, maintaining security, and improving the overall user experience.

• Information provided directly through the registration form.
• Information collected automatically while you use the platform.
• Transaction data received from payment gateways.
• Information you voluntarily provide when contacting customer support.

3 How Your Information Is Used

Odds69 uses the data it collects only for the purposes listed below. We never misuse your information, and user interests are always our top priority.

• Account management: Confirming registration, verifying login, and keeping your account secure.
• Payment Processing: Processing deposits and withdrawals quickly and securely.
• Identity Verification (KYC): Verifying age and identity and preventing fraud.
• Customer support: Using the necessary information to resolve your issues quickly.
• Promotional Offers: Sending you relevant bonuses and offers based on your preferences (only with your consent).
• Legal obligations: Required data is retained in accordance with regulatory requirements.
• Platform Improvement: Analyzing user experience to improve the quality of our services.

4 Data Storage & Retention

Odds69 stores your information on secure servers. All data is protected with 256-bit SSL/TLS encryption, and our data centers operate in compliance with international security standards.

• Data is retained for the full duration that your account remains active.
• After account closure, certain data may be retained for up to 5 years as required by law.
• Financial transaction records are retained for the period required under applicable regulations.
• Once the retention period expires, data is securely deleted or anonymized.

5 Sharing Information with Third Parties

Odds69 respects your privacy. We never sell or rent your personal information to third parties. However, your data may be shared in the following limited circumstances:

• Payment Processors: With mobile banking services such as Mobile Banking, Nagad, and Rocket — solely for the purpose of completing transactions.
• Identity Verification Services: With approved verification providers to complete the KYC process.
• Legal authorities: In response to a court order or a lawful request from a law enforcement agency.
• Technology Partners: Authorized technology providers that support platform operations — they are also required to comply with our privacy standards.

Outside of the cases listed above, your personal information is never shared with anyone. Every third-party partner is required to sign an agreement committing to our privacy standards.

6 Cookies Policy

Odds69 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience and ensure the platform functions properly.

• Essential cookies: To maintain login sessions and ensure security. Disabling these may cause the platform to not function properly.
• Functional cookies: Remembering your preferences and settings, such as your language selection.
• Analytics Cookies: To review site usage and improve our services.

You can delete or block cookies through your browser settings at any time. However, disabling essential cookies may cause some platform features to stop working.

7 Your Rights

Under odds69's Privacy Policy, you have the following rights regarding your personal data:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of any data that falls outside our legal retention requirements.
• Right to Restrict Processing: The right to request that your data usage be restricted for specific purposes.
• Right to Portability: The right to request a copy of your data in a structured format.
• Right to object: The right to object to the processing of your data for specific purposes.

8 Protection of Minors' Data

The odds69 platform is strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18. If a minor has accidentally created an account, all associated data will be deleted immediately.

If a parent or guardian suspects their child has registered on this platform, please contact our support team immediately. We will take prompt action.

9 Security Measures

Odds69 uses multiple layers of security to keep your data protected — from industry-standard encryption to regular security audits, we make no compromises.

• All data is secured with 256-bit AES encryption.
• All data transmissions are secured via SSL/TLS protocol.
• Two-factor authentication (2FA) is available to help keep your account secure.
• Automatic alert system for suspicious logins or account activity.
• Regular third-party security audits are conducted.
• A dedicated cybersecurity team monitoring the platform around the clock.

10 Privacy Policy updates

Odds69 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or mobile number. The effective date of the updated policy will always be shown at the top of the page.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend visiting this page regularly.

11 Contact & Support

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

Our dedicated privacy team typically responds within 2 business days. Complex requests may take up to 30 business days.